At Tamie Zeif Window Cleaning LLC, we strive for 100% customer satisfaction. We stand behind the quality of our work.
Satisfaction Guarantee
If you are not satisfied with the quality of our window cleaning or pressure washing services, please notify us within 24 hours of service completion. We will return to re-clean the areas in question at no additional cost. We do not offer cash refunds for services already rendered.
Refund Eligibility
Refunds are only issued in the following circumstances: Service Not Rendered (if we fail to perform the scheduled service and cannot reschedule within a reasonable timeframe, a full refund will be issued); Damage Caused by Us (if we cause damage to your property due to our negligence, we will repair or compensate you according to our insurance policy); Cancellation by Company (if we cancel your appointment and cannot offer a suitable alternative, any deposit paid will be refunded in full).
Non-Refundable Situations
Refunds are not provided for: Change of mind after service is completed, Pre-existing damage or defects in windows/surfaces, Issues related to weather or natural conditions, Services that were partially completed but interrupted by the client.
How to Request a Refund
To request a refund or re-clean, please contact us at tamiezeif@tamiewindowcleaning.online or call 9513175248 within 24 hours of your service. We will review your request and respond within 2 business days.